Privacy Policy

This policy describes the ways we collect, store, use and protect your personal information. You accept this policy by using our website. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it.

At Kyowa Hakko USA, we recognize and respect the privacy of our customers and prospects and have established this privacy policy in response.

Why do we gather information?

Since our inception, Kyowa Hakko has consistently provided customers with quality products and service. We gather information to allow us to respond effectively and to provide a more enhanced and personalized interaction.

What information do we gather?

We use Google Analytics to better serve our visitors. Google Analytics collects your IP address and standard web log information. Google Analytics does not display or share your IP address.

When you contact us from our web site and/or join our email list, you will be asked to provide the following information: Your name, company, function, contact information, product interests, and other service requests.

Unless requested by you, we do not share any information with third parties. We will not send you spam or other unsolicited email messages.

How we use cookies

When you access our website, we may place small data "cookies" on your computer. We send a "session cookie" to your computer when you visit our site. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session. Once you log out or close your browser, this cookie expires and no longer has any effect.

This site uses cookies to remember that it has already notified you that the site uses cookies.

Cookies are also used to enable the use of Google Analytics. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.

Duration of cookies

Cookies used by KYOWA HAKKO EUROPE GmbH have a maximum duration of 12 months. For third-party cookies, please refer to their policy, mentioned above.

Manage cookies

The user can decide whether to accept cookies using the settings on their browser. Disabling all or part of the technical cookies can compromise the functionality of the site.

Settings can be defined specifically for different websites and web applications. Browsers allow you to define different settings for cookies "owners" and those of "third parties".

For example, in Firefox through the menu Tools-> Options -> Privacy, you can access a control panel where you can specify whether or not to accept the different types of cookies and remove them.

Internet Explorer:

Removal from our email list

To remove your information from our mailing lists, please either click the "unsubscribe" link at the bottom of our messages, email us at requesting which email address you'd like removed, or write us at:

Customer Service Department
Kyowa Hakko USA, Inc.
600 Third Avenue
19th Floor
New York, NY 10016

Removal requests will be processed as soon as possible.


If you would like to update or correct information previously provided to us, please send an email with your new information to:

Your Consent and Changes to this Policy

Subject to the above provisions, by using our website you consent to the collection and use of information which you have provided to us. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of the type of information we collect, how we use it, and under what circumstances we may disclose it.

Contact us about privacy questions

If you have questions, concerns or a request for more information about your personal information regarding this policy, you may contact us.